Last updated: July 2025
At Soletanche Bachy Canada Inc., we value your privacy and are committed to protecting the personal information you choose to share with us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website: https://www.sb-canada.com.
We adhere to the 10 fair information principles under PIPEDA: accountability, identifying purposes, consent, limiting collection, limiting use/disclosure/retention, accuracy, safeguards, openness, individual access, and challenging compliance.
1. Information Collection
You can browse our website without revealing any personal information. We do not collect personal data without your consent.
However, you may voluntarily provide us with personal information—for example, when filling out our contact form to request more information about our services. In such cases, the information collected may include your name, email address, phone number, and any other details you provide.
We collect only the data necessary to respond to your inquiries or provide requested services. This may include IP addresses for analytics, categorized as identification data.
2. Use of Personal Data
We use your information solely for:
- Responding to inquiries and requests
- Sending relevant information about our company, services, or updates (if you opt in)
- Improving the user experience on our website
We do not sell, rent, or trade your personal data. If at any time you no longer wish to receive communications from us, simply reply to an email with the subject line “Unsubscribe.” We obtain express consent for marketing communications and implied consent for essential inquiries; you may withdraw consent at any time via email or our contact form.
3. Cookies
Some parts of our website use cookies (small text files stored on your device to enhance your browsing experience). Cookies help us analyze web traffic and remember your preferences for future visits.
You can manage or disable cookies via your browser settings. For more information, consult your browser’s help documentation.
4. Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no online transmission or storage system can be guaranteed to be 100% secure. In the event of a data breach posing real risk of significant harm, we will notify affected individuals and the Office of Privacy Commissioner of Canada as required under PIPEDA.
5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before submitting any personal information.
6. Data Retention
We retain inquiry data for up to 5 years post-interaction, job applications for 2 years, and delete upon request unless legally required otherwise.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data in accordance with applicable Canadian privacy laws. To exercise these rights, please contact us using the details below. You may also challenge compliance by filing a complaint with the Office of the Privacy Commissioner of Canada (OPC) at https://www.priv.gc.ca/en/report-a-concern/.
8. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, you may contact us at:
📍 Soletanche Bachy Canada Inc. 3 Studebaker Place, Unit 2 Hamilton, Ontario L8L 0C8, Canada
📞 Phone: 905-528-7924
📧 Email: info@sb-canada.com