Help Desk Specialist
SB Canada is currently seeking a permanent, full time Help Desk Specialist to join our organization. Reporting to the Director of IT Operations, North America.
This position will be based in our head office in Hamilton, ON.
Job Brief
SB Canada is currently seeking a permanent, full time Help Desk Specialist to join our organization. Reporting to the Director of IT Operations, North America. The Help Desk Specialist is the first point of contact and is responsible for fielding technical support requests from both local and remote users, ensuring courteous, timely and effective resolution of the issues. This includes receiving, prioritizing, documenting and actively resolving requests and escalating incidents when considered appropriate and necessary to maintain service level expectations.
This position will be based in our head office in Hamilton, ON.
Key Responsibilities
- Respond to requests for technical assistance in person, via phone, and electronically
- Deploy and maintain Windows 10 desktops and laptops
- Deploy and maintain printers and IP phones
- Resolve technical hardware and software issues by utilizing documented processes
- Log detailed descriptions of troubleshooting steps in ticketing system
- Identify situations requiring urgent attention, and escalate to next Level if unable to resolve
- Software and hardware install and uninstall requests, including configuration.
- Stay current with system information, changes, and updates
- Utilize excellent customer service skills and exceed customers’ expectations
- Embrace teamwork and collaboration by supporting colleagues and leveraging others’ strengths
- A concern for ensuring accuracy, clarity, and quality of work
- Performs miscellaneous job-related duties as assigned
Qualifications
- 3+ years of experience in providing help desk support
- Proficiency in English
- Proficiency with Windows 10; Office 2013, 2016 and 365
- Working knowledge of help desk software and remote-control solutions
- Experience preparing computers for users using a deployment server
- Strong client-facing and communication skills
- Network skills and understanding of network processes and equipment.
- Advanced troubleshooting and multi-tasking skills
- Ability to tackle complex problems, and work with team to resolve
- Attention to detail
Environment & Physical Demands
Work Environment:
This job operates in a professional office environment.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms. Employee may also be asked to lift boxes weighing as much as 25lbs.
Apprentice Mechanic
SB Canada is currently seeking an Apprentice Mechanic to join our organization. This position will be based in Calgary (central hub) and requires the flexibility to perform site visits throughout Western Canada from time to time.
Job Brief
SB Canada is currently seeking an Apprentice Mechanic to join our organization. This position will be based in Calgary (central hub) and requires the flexibility to perform site visits throughout Western Canada from time to time. This position will be based out of our regional office in Calgary, AB.
Key Responsibilities
- Assist in repairs on various types of off-road equipment.
- Able to work with peers in both maintenance and operations.
- Assist with preventative maintenance and servicing of all owned and leased equipment in shop.
- Check equipment for proper performance and inspect equipment to determine faults and malfunctions.
- Proficient troubleshooting skills – hydraulic, electrical & mechanical of all equipment and determine faults and extent of repair.
- Test repaired equipment for proper performance and to ensure that work meets manufacturer specifications.
- Assist with mobilization & de-mobilization of equipment for maintenance and repair.
- Commission acquired assets as required.
- Other duties as assigned.
Qualifications
- Minimum 1-2 years experience in construction/pilling and with heavy duty equipment.
- Possess troubleshooting and diagnostic skills.
- Able to work with others as a team.
- Basic knowledge of computer-based programs.
- Present professional work behaviors.
- Act as a leader in the workplace in daily interactions.
- Workplace safety conscientious.
HSE Coordinator Port Hope Site
The HSE Coordinator will report to the Senior Construction HSE Specialist and is responsible for the direct support of Project and site specific HSE management. This position will be based at our Port Hope site office, The successful candidate will be required to report to the Hamilton, ON Head office sporadically.
Travel may be necessary within the assigned region so a valid driver’s license is also required.
Job Brief
The HSE Coordinator will report to the Senior Construction HSE Specialist and is responsible for the direct support of Project and site specific HSE management. This position will be based at our Port Hope site office, The successful candidate will be required to report to the Hamilton, ON Head office sporadically.
As HSE Coordinator, the Employee is required to perform the following duties.
Key Responsibilities
- Ensure compliance of SBC Health, Safety and Environmental Management System with all federal and provincial Occupational Health and Safety Regulations
- Maintain knowledge of relevant OH&S Acts, Regulations, industry best practices and other applicable legislation
- Accountable for the site level implementation and management of SB CANADA’s HSE program to ensure a safe working environment.
- Work closely with SBC’s Senior Construction Health and Safety Specialist to drive continuous improvements to SBC’s HSE Program.
- Display a commitment to SBC’s incident-free vision, values, and culture and lead corporate safety initiatives by positive example
- Provide guidance, direction, and support to all operational teams and Supervisory-level employees to ensure SBC’s Health, Safety and Environmental Management System is fully implemented and maintained;
- Manage relationships with clients, contractors, suppliers and all operational teams to communicate the safety performance on site;
- Represent SB CANADA at meetings with clients, general contractors and association meetings
- Work directly with clients to identify and control site-specific hazards;
- Attend or chair site specific kick off or progress meetings as required;
- Conduct daily audits to Inspect, investigate, and assess hazards in the workplace to ensure compliance with relevant legislation;
- Monitor the performance of all subcontractors and ensure that all are prequalified through SBC’s program;
- Immediately intervene whenever at-risk behaviors or hazards are identified;
- Communicate audit findings with operational teams to ensure hazards are mitigated in a timely manner;
- Investigate all incidents, perform root cause analysis, recommend and aid in the implementation of corrective actions;
- Complete incident reports and relevant data input into Health and Safety Management Systems
- Communicate incidents, injuries and safety concerns to all operational and safety teams as required;
- Follow up on corrective actions from all incident investigations to ensure timely implementation;
- Administer all occupational injuries by reporting within required timeframes and by utilizing SBC’s modified work program
- Provide orientation to general staff, field staff and subcontractors as well as collection and compilation of training records;
- Organize, develop, deliver and implement Toolbox Talks, Safe Work Procedures, Job Hazard Analysis, emergency response plans, training seminars, and other workshops, and presentations on health, safety and environmental topics to operational teams including supervisors and employees;
- Prepare of contract-specific Hazard Assessments and safety execution plans in compliance with client requirements;
- Coordinate, collect and input of required safety documentation and perform other common administrative tasks associated with the role;
- Utilize Health and Safety Management Systems and applications daily to perform administrative tasks
- Collect, organize and submit weekly deliverables to clients;
- Monitor and assist in maintaining PPE inventory;
- Understand ethical behavior and safety practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
Qualifications
- A minimum of 3 – 5 years of experience in a full time HSE role that involved managing, planning and implementation of HSE requirements;
- Strong working knowledge of relevant OH&S Acts, Regulations, industry best practices and other applicable legislation;
- Proven track record of promoting safety on job sites and throughout the organization;
- Must be capable of working in a team environment, and promoting group cohesion;
- Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness;
- Positively influence others to achieve results that are in the best interest of the project and organization;
- Be coachable and enthusiastic about coaching others.
- Well-developed interpersonal customer service and relationship building skills;
- Good oral and written English-language skills; French would be an asset;
- Strong organizational and time management skills;
- Strong analytical skills and attention to detail;
- Self-motivated, energetic and reliable with a positive disposition;
- The ability to prioritize effectively, make decisions quickly and work under pressure;
- Solid knowledge of investigation techniques;
- Familiar with auditing techniques (i.e. COR / ISO);
- Experienced with WSIB reporting and IHSA COR requirements;
- NCSO or equivalent certification is preferred
- Post secondary education in occupational health and safety or equivalent would be an asset.
- Experience in Heavy Civil construction – Deep Foundation construction experience would be an asset;
- Proficient in Microsoft applications.
Crane Operator
SB Canada is currently seeking a crane operator to support the continued growth of SB Canada.
Job Brief
SB Canada is currently seeking a crane operator to support the continued growth of SB Canada.
Key Responsibilities
- Routine daily inspection of all parts of the crane for maintenance, safe operation and cleanliness; particular attention to straps and cables for signs of wear
- Knowledge of hand signals and load limits of the crane unit
- Knowledge of safe blocking on all sides for leveling and stabilization of the crane to prevent tipping and/or sliding
- Awareness of both overhead concerns and buried or concealed factors which may cause unsafe operation
- Ability to hoist rebar cages, beams, guides, etc… to support the drill rig operations
- Ability to assemble VTL (vertical travel leads), cranes, hammers, along with the ability to safely and efficiently operate hammers (diesel, hydraulic, vibro)
- Compliance to the SB Canada’s rigging safety procedures, along with safe work practices
- Other duties as required
- We adhere to local Covid-19 protocols
Qualifications
- 4+ years of experience operating various classes of cranes – Crawler, lattice boom, RT, telescopic (30-300 ton)
- Must have valid operator certification as approved by Alberta/ BC and Industry Training. Including Journeyman red seal/interprovincial certification.
- 1+ years of experience in foundation and shoring piling
- Knowledge of platform, safe lifting procedures
- Work cooperatively and effectively with others to set goals, resolve problems, and make decisions to enhance organizational effectiveness; ability to take on self-directed tasks when necessary;
- SB Canada will mentor, train and develop
Heavy Equipment Operator
SB Canada is currently seeking a heavy equipment operator to support the continued growth of SB Canada.
Job Brief
SB Canada is currently seeking a heavy equipment operator to support the continued growth of SB Canada.
Key Responsibilities
- Routine daily inspection of all parts of the excavator/ loader for maintenance, safe operation and cleanliness; lubricate and refill equipment
- Notify supervisor and or repair shop of any required work to be done
- Knowledge of hand signals and load limits of the loader and excavator
- Awareness of both overhead concerns and buried or concealed factors which may cause unsafe operation
- Transport material from drilled location to stockpile, removed drilled spoils from CFA drill rig operations
- Load/ offload trucks,
- Experience operating front end loaders, complete with hydraulic grapple forks, bucket – Ability to change loader attachments
- Experience working with pile driving, moving large/ heavy pipe piles, drilled tooling, clearing snow, level/ flatten work area, site service work
- Compliance to the SB Canada’s safe operating procedures
- Other duties as required
- We adhere to local Covid-19 protocols
Qualifications
- 2+ years of experience operating various classes of loaders and/ or excavators
- 1+ years of experience in foundation and shoring drilling
- Knowledge of platform and safe lifting procedures
- Work cooperatively and effectively with others to set goals, resolve problems, and make decisions to enhance organizational effectiveness; ability to take on self-directed tasks when necessary;
- SB Canada will mentor, train and develop
Drill Rig Operator
SB Canada is currently seeking a Drill Rig Operator for its various locations to support the continued growth of SB Canada. The successful candidate will be able to work at either our Hamilton ON Head Office, or our Richmond BC, Calgary AB, or Edmonton AB regional offices.
Job Brief
SB Canada is currently seeking a Drill Rig Operator for its various locations to support the continued growth of SB Canada. The successful candidate will be able to work at either our Hamilton ON Head Office, or our Richmond BC, Calgary AB, or Edmonton AB regional offices.
Key Responsibilities
- Routine daily inspection of all parts of the drill rig for maintenance, safe operation and cleanliness; particular attention to straps and cables for signs of wear
- Knowledge of hand signals and load limits of the drill rig
- Knowledge of safe blocking on all sides for leveling and stabilization of the drill rig to prevent tipping and/or sliding
- Awareness of both overhead concerns and buried or concealed factors which may cause unsafe operation
- Compliance to the SB Canada’s rigging safety procedures
- Responsible for the safe operation of the track mounted rigs installing cast in place concrete (CIP) and continuous flight auger (CFA) piles
- Ability to install casings, prevent water infiltration, rock drilling, use of earth and rock augers, core barrels and mud buckets
- Other duties as required
- We adhere to local Covid-19 protocols
Qualifications
- 1+ years of experience operating various classes of drill rigs – Soilmec/ Bauer
- 1+ years of experience in foundation and shoring drilling
- Knowledge of platform and safe lifting procedures
- Work cooperatively and effectively with others to set goals, resolve problems, and make decisions to enhance organizational effectiveness; ability to take on self-directed tasks when necessary;
- SB Canada will mentor, train and develop
Front End Person/Swamper
SB Canada is currently seeking a Swamper/Front End Person for its various locations to support the continued growth of SB Canada. The successful candidate will be able to work at either our Hamilton ON Head Office, or our Richmond BC, Calgary AB, or Edmonton AB regional offices.
Job Brief
SB Canada is currently seeking a Swamper/Front End for its various locations to support the continued growth of SB Canada. The successful candidate will be able to work at either our Hamilton ON Head Office, or our Richmond BC, Calgary AB, or Edmonton AB regional offices
Key Responsibilities
- Piling experience working on the ground in front of Drill Rigs (Soilmec, Bauer and Watson).
- Must have knowledge of cast in place (CIP) and continuous flight auger (CFA) piles, pouring concrete, set-up of drill rigs, installation of offset pins
- Equipment spotting for drill rig operators
- Must be fit for duty and ability to lift drill materials up to 50Lbs.
- Assist operator with equipment maintenance equipment inspections
- Operating a skid steer as required to remove tailing from drill piles, change auger tooling, move rebar cages, spot concrete trucks to drilled hole, change auger and belling teeth as required
- Assisting with concrete pours to pour concrete inside piles, vibrate concrete and move cage holders using skid steel, general site cleanup.
- Other duties as required
- We adhere to local Covid-19 protocols
Qualifications
- 1+ years of experience in a similar role
- 1+ years of experience in foundation and shoring drilling
- Must be safety driven, maintain a high level of safety and good communication with team
- SB Canada will mentor, train and develop
Yard Labourer
Reporting to the Logistics Manager, the Yard Labourer will support the Construction, Manufacturing and Yard operations in safely loading and unloading of large equipment from trucks. The Employee is required to perform the duties as outlined.
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Job Brief
Reporting to the Logistics Manager, the Yard Labourer will support the Construction, Manufacturing and Yard operations in safely loading and unloading of large equipment from trucks. The Employee is required to perform the duties as outlined.
The position will be based out of the Yard and Manufacturing site in Hamilton, ON.
Key Responsibilities
- Loading and unloading trucks
- Operating a 5 to 30 ton forklift
- Manage yard inventory
- Help with yard operations
- Ability to lift up to 50lbs/25kg
- Working in all weather conditions indoors and outdoors
- Ensure safety procedures are followed at all times.
Qualifications
- Must have grade 12 high school diploma,
- Need to be comfortable at working with heights. (aprox 20’)
- Experienced with 5 ton – 30 ton outdoor forklifts (All Terrain) and Bobcat skid steer
- Experienced with loading and unloading flatbeds (Outdoors)
- Working in front of mobile cranes.
- Rigging experience an asset
- Able to work well as a team, good organization skills, efficient in a fast paced environment.
- Need to be able to work in all climate elements Hot, Cold, Rain, Snow.
- Able to use and read tape measure, imperial and metric – 1/16”
- Able to work flexible hours and weekends when needed
- Able to read and write English.
Our Values
Teamwork and Partnering
Listening to Stakeholders
Respect and Integrity
Innovation and Learning
How to Apply
By joining our team, you will become part of a growing team and have opportunities to build strong relationships with industry leaders from around the world. A competitive benefits package is just another reason why SB Canada is a great place to work.
If you are interested in any of the above exciting opportunities, please apply by sending your resume via:
Email: careers@sb-canada.com
Only candidates being considered for these positions will be contacted. SB Canada is an equal opportunity employer.